Privacy Policy
Last updated: January 1, 2024
1. Overview
DFW WEB GUY ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
By using our website or services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website or services.
Our Privacy Commitment:
We collect only the information necessary to provide our services effectively. We never sell your personal information to third parties, and we use industry-standard security measures to protect your data.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Contact us through our website forms or email
- Request a consultation or quote
- Engage our services for a project
- Subscribe to our newsletter or blog updates
- Participate in surveys or feedback requests
This information may include:
- Name and contact information (email, phone, address)
- Company name and business information
- Project requirements and specifications
- Payment information (processed securely through third-party providers)
- Communications and correspondence with us
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and general location information
- Browser type and version
- Operating system and device information
- Pages visited and time spent on our site
- Referring website and search terms used
- Date and time of visits
2.3 Project-Related Information
During project execution, we may collect:
- Access credentials for existing systems (stored securely)
- Content, images, and materials provided for the project
- Analytics and performance data from your website
- Feedback and approval communications
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Service Delivery
- Providing web development and related services
- Communicating about project progress and requirements
- Processing payments and managing invoices
- Providing technical support and maintenance
3.2 Business Operations
- Responding to inquiries and providing customer support
- Improving our services and website functionality
- Analyzing usage patterns and website performance
- Conducting business analysis and planning
3.3 Marketing Communications
- Sending newsletters and blog updates (with your consent)
- Sharing relevant industry insights and tips
- Notifying you about new services or offerings
- Following up on completed projects for testimonials
3.4 Legal Compliance
- Complying with applicable laws and regulations
- Protecting our legal rights and interests
- Preventing fraud and ensuring security
- Responding to legal requests and court orders
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing (Stripe, PayPal, etc.)
- Email marketing and communications (Mailchimp, ConvertKit, etc.)
- Website hosting and cloud services (Vercel, AWS, etc.)
- Analytics and website performance monitoring
These providers are contractually obligated to protect your information and use it only for the specified purposes.
4.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or legal processes
- Government investigations or requests
- Protection of our rights, property, or safety
- Prevention of fraud or illegal activities
4.3 Business Transfers
In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our Security Measures Include:
- • SSL encryption for data transmission
- • Secure hosting with reputable providers
- • Regular security updates and monitoring
- • Access controls and authentication
- • Regular backups and disaster recovery plans
- • Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
If you become aware of any security breach or unauthorized access to your information, please contact us immediately.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
• Request a copy of your personal data
• Receive data in a portable format
• Understand how we process your information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for processing
• Unsubscribe from newsletters
• Opt out of marketing emails
• Control communication preferences
• Limit how we use your data
• Object to certain processing
• Request processing restrictions
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within 30 days.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8.1 Retention Periods
- Project Data: Retained for 3 years after project completion for support purposes
- Contact Information: Retained until you request deletion or unsubscribe
- Financial Records: Retained for 7 years as required by tax regulations
- Website Analytics: Aggregated data retained indefinitely, personal data for 26 months
8.2 Secure Deletion
When we no longer need your information, we securely delete or anonymize it using industry-standard methods to prevent unauthorized recovery.
9. Third-Party Services and Links
Our website may contain links to third-party websites or integrate with third-party services. This privacy policy does not apply to these external sites or services.
9.1 Third-Party Services We Use
- Google Analytics: Website analytics and performance monitoring
- Vercel: Website hosting and deployment
- Email Providers: Newsletter and communication services
- Payment Processors: Secure payment handling
We encourage you to review the privacy policies of any third-party services you interact with through our website.
10. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you of significant changes via email or website notice
- Provide a summary of key changes when appropriate
Your continued use of our services after any changes indicates your acceptance of the updated policy.
12. Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
DFW WEB GUY - Privacy Officer
Email: privacy@dfwwebguy.com
General Email: kevin@dfwwebguy.com
Phone: (555) 123-4567
Address: Dallas-Fort Worth, Texas
We will respond to privacy-related inquiries within 30 days.